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Writer's picturehlourens6

Transform your workplace from firefighting to purpose and calm within a few months.

Have you ever observed the following scenario (or more likely, less extreme versions of it)? A new manager has been brought on board based on a track record of delivering exceptional results. They arrive at the mine, eager to repeat their success. But they find a stressed-out workplace: constantly shifting priorities, reactive focus and firefighting, strained relationships, and dwindling trust. Despite everyone's best intentions, fixing things feels like slogging through quicksand. The new manager is surprised that tried and tested solutions seem not to work anymore.


Middle management is overwhelmed, barely managing to keep everything afloat. Engagement is low, morale is dropping, and productivity is declining. Meetings go nowhere. People work longer hours but get less done. The frustration is mounting.


To fix it, KPIs are enforced, and more are added—but the KPI trap makes things worse. Narrow, department-specific targets pit teams against each other. Collaboration breaks down, production variation and safety risks increase, and the average production rate decreases. Talented people, exhausted and undervalued, start looking for the exit. 


It's a vicious cycle that kills productivity and drains energy, creativity, and fulfilment from everyone involved. 


So, how do you turn this around?


1)Streamline KPIs, focusing only on those that drive real progress.

2)Prioritize metrics that encourage system-wide flow and collaboration.

3)Make performance visible so everyone sees how their actions contribute to the mine's success.

When people fully grasp how their work fits into the bigger picture, they feel empowered. They take ownership and step up, not out of obligation, but because they see how they make a difference. Superintendents and managers no longer need to micromanage; the team starts managing itself, feeling motivated and engaged.


Our Productivity Platform and Flow Room are designed to facilitate this transformation. They create alignment, reward collaboration, and transform a chaotic, pressured environment into one where people feel energized and supported—a workplace that feels less like a battleground and more like a team that has each other's backs.


Imagine replacing firefighting with flow and frustration with fulfilment. What felt like a "war zone" becomes a place where people thrive, succeed, and feel part of something bigger—together. One executive said of this change, "Of course, I am happy with the increased profits and performance, but what I am even happier about is the kind of company we have become. Widely spreading teamwork and cooperation and proactive focus on activities that matter. We have become the company I have always wanted us to be."





Are you ready to make this shift from survival mode to true success? You can make it happen, it is easier than you think.

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